ISO Compliant Customer Service Certifications
Explore our Five Certification Streams
How it Works
Seamless integration from start to finish
Browse our user-friendly shopfront, where you will find comprehensive details about each course.
Standard checkout process and secure payment method to complete your order.
You will receive an email with instructions. You will also receive user ID and password details.
Learn at your pace, at times that suit you. Get guidance as and when you need it. We are always available to help you.
Our Partnership with Orion Learning
Our online learning platform is powered by our valued partner, Orion Learning. Let us help you grow your career and your success.
Watch this video for an introduction to Orion Learning. Their learning platform offers you a range of individual and bundled courses, as well as a selection of certification courses and ISO certified customer service courses.
Training Reinforcement & Learning Retention Software
Science based. Data driven. Gamification.
The courses I have undertaken have been challenging and topical. They are well-thought out and easy to navigate, providing just the right level of challenge to facilitate a true learning experience. This is not your standard, click and pass type of course – you have to be engaged and involved in the course from start to finish.Lindsey Anslow, WalmartManager, Customer Experience and Contact Centre
The courses are challenging, informative and made me re-think what digital learning is all about.
This is a great program. The courses have good content, lots of activities, quizzes and a good assessment to make me learn.
Awesome program and obtaining an international certification in customer service is a huge benefit to me.
These courses have helped me do my job better.